About This Privacy Policy
Before you play Cleopatra's Lucky Spin, please take a moment to read this Privacy Policy from WESEM. It explains our data practices in honest, plain language.
Effective Date: 2026-05-11. Questions? contact support at resolveteam@shfapp.com.
This Privacy Policy applies to Cleopatra's Lucky Spin and all related services provided by WESEM.
We handle data only as described in this policy and only for legitimate purposes related to delivering and improving the game.
> Note: You must be at least 13 years old to use this app.
If you have questions about this Privacy Policy, please contact WESEM at our support team.
Pharaoh-Themed Privacy Notes
Cleopatra's Lucky Spin uses a pharaoh and treasure presentation, so references to app activity may involve themed screens, treasure-style messages, ad moments, device diagnostics, or support requests. These theme details help identify where an event occurred; they do not expand the categories of information the developer receives.
For privacy purposes, we separate three areas:
- operational data needed to run this pharaoh-themed app and understand technical issues;
- advertising and measurement signals handled by listed partners when ads are shown;
- user contact information voluntarily provided when asking for support or privacy help.
The ancient-treasure theme does not involve real-money winnings, financial account collection, or identity-document processing unless another official notice clearly says otherwise.
Pharaoh Privacy Reading Guide
For this pharaoh-themed product, the most common privacy references will involve treasure-style screens, ad moments, loading behavior, support messages, and technical diagnostics. The theme may help identify where something happened, but it does not create extra categories of personal-data records.
Use the later sections this way:
- data-collection sections explain ordinary app, device, support, advertising, and diagnostics signals;
- partner sections identify the advertising, analytics, attribution, and stability providers that may process limited signals;
- retention and security sections explain how records are handled after they are no longer needed;
- rights and contact sections explain how to ask for help or make a privacy request.
Ancient treasure, luck, spin, and pharaoh references are presentation language. They do not mean that this pharaoh-themed app collects bank-account details, government identity documents, casino-account records, or real-world prize information.
Data Collection Practices
We only collect information that's necessary to provide and improve Cleopatra's Lucky Spin. The following describes what the developer can collect.
Device & Usage Information
Our analytics tools collect the following automatically:
- Device specifications (manufacturer, model, OS version)
- Advertising identifiers (IDFA/GAID)
- Session-level gameplay events and feature interactions
- Crash and error diagnostics
- Region inferred from network IP (country or state level only)
- Email address and message content when you contact support
- Username or display name, if you create one
- Any other content you voluntarily submit
Children: the developer does not intentionally collect personal data from children under 13. If you are a parent and believe your child has shared personal-data records with us, please contact resolveteam@shfapp.com.
Analytics data is pseudonymized — it is linked to a device ID, not your real name or email address.
Questions about what the developer receives? Email us at our support team.
Purposes for Processing Your Data
WESEM uses data collected through Cleopatra's Lucky Spin for the following purposes — and no others.
Game Operations: the developer relies on information associated with the user to deliver gameplay, process purchases, maintain your account, and answer your support requests at our support team.
To Improve the Game
- Analyze gameplay data to understand what players enjoy
- Identify and fix bugs and performance issues
- Test new features before broad release
- Make data-driven design decisions
Protecting the Game Community: Data helps us identify and address bad actors — cheaters, fraudsters, and abusive users — to keep Cleopatra's Lucky Spin fair and enjoyable for everyone.
To Communicate With You
- Respond to your support messages
- Send important service notifications
- Notify you of significant policy updates
the developer does not sell your personal-data records. the developer does not share your data with advertisers or data brokers for their own purposes.
Questions? We're at our support team.
Who the developer makes available information associated with the user With
the developer makes available data with trusted partner providers only to the extent required to run Cleopatra's Lucky Spin effectively, safely, and legally.
Trusted Vendors: Companies we engage to help run the game (for example, cloud servers, analytics platforms, and support software) may receive limited data. All are bound by contracts requiring data protection.
Legal Obligations
the developer can disclose information associated with the user if required by law, court order, or government regulation, or to protect the rights and safety of WESEM, our players, or others.
Business Transactions
If WESEM is involved in a merger, acquisition, or asset sale, information associated with the user may be transferred to the successor entity, subject to the same privacy protections outlined here.
Bottom line: Your personal data is not for sale. WESEM generates revenue through in-app purchases, not data sales.
Questions about data sharing? Email our support team.
Mobile Identifiers and Tracking
Mobile apps use different tools than websites to measure usage. Here's how Cleopatra's Lucky Spin tracks performance and player behavior.
Analytics Software: the developer relies on services like Firebase to collect non-identifying gameplay telemetry. Data is linked to a device identifier, not your name or email address.
Device Advertising ID: With your permission (iOS) or as allowed by platform defaults (Android), the developer can use the user device's advertising identifier to measure how you found Cleopatra's Lucky Spin.
Managing Tracking: You can limit or reset tracking identifiers in the user device's privacy settings. On iOS, this requires approving tracking via the system prompt. On Android, visit your Google Account settings.
For questions about our use of tracking technologies, email our support team.
COPPA Compliance
We design Cleopatra's Lucky Spin with child safety in mind. Our data practices comply with COPPA and GDPR-K where applicable.
No Data Collection Without Parental Consent
the developer does not knowingly collect personal-data records from children under 13 without verifiable parental consent. If we learn that we have collected data from a child under 13 without consent, we will delete it promptly.
Parental Rights: Parents and guardians may request access to, correction of, or deletion of their child's personal-data records by contacting our support team. We will respond within 30 days.
Child-Safe Design: Cleopatra's Lucky Spin is designed to be age-appropriate. We minimize data collection, avoid behavioral advertising for children, and disable or restrict social sharing features for younger users.
EU/UK Children (GDPR Art. 8): For users in the EU or UK under 16 (or the lower age set by member state law, minimum 13), we require parental authorization before processing their data.
Protecting children is a shared responsibility. Contact our support team anytime.
Mixed Audience Notice
this pharaoh-themed app is intended for a general audience and is not directed to children under 13. the developer does not knowingly collect personal-data records from children under 13. If you believe a child under 13 has provided us with personal-data records, please contact support at our support team and we will delete such information promptly.
We work with advertising partners to show ads in this pharaoh-themed app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Data Subject Rights
You're in control of your personal data. This section outlines the rights available to you as a user of Cleopatra's Lucky Spin.
Right to Know: You can ask us what personal-data records we have collected about you.
Right to Correct: You can ask us to fix any inaccuracies.
Right to Delete: You can ask us to delete your personal-data records.
Right to Object: You can object to certain types of processing.
California Residents (CCPA): You have the right to know what data the developer receives, disclose, or sell; the right to delete your data; and the right to non-discrimination for exercising these rights. the developer does not sell personal-data records.
To Make a Request: Contact our support team or our support team. We'll confirm receipt within 5 business days and respond fully within 30 days.
Corrections: If you notice inaccurate data — like a wrong email address in your profile — contact our support team and we'll fix it promptly.
Privacy matters. Contact our support team to exercise any right described here.
Retention of Personal Data
WESEM retains personal data for no longer than is necessary to fulfill the purposes for which it was collected, taking into account the requirements of applicable law.
Retention Periods
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and gameplay data | Duration of account + 30 days post-deletion | Contract performance |
| Support communications | 12 months post-resolution | Legitimate interests |
| Analytics and log data | 90 days (automated deletion) | Legitimate interests |
| Financial transaction records | 7 years | Legal obligation |
| Fraud and security logs | 3 years | Legal obligation / Legitimate interests |
Post-Deletion
Following the applicable retention period or upon a valid erasure request, personal data will be deleted or irreversibly anonymized from active systems within 30 days, subject to any legal hold requirements.
Data Security
Your data's security is important to us. This section describes the technical and organizational safeguards WESEM maintains.
Encryption: All data transmitted between the user device and our servers is protected by TLS encryption. Stored data is encrypted at rest using industry-standard algorithms.
Organizational Safeguards:
- Staff receive privacy and security training
- Access to personal data is limited to employees who need it
- We maintain a formal incident response plan
- Third-party processors must meet our security standards
We do our best but no security is absolute. In the event of a breach, we will notify you as required by law and take immediate corrective action.
Breach Notification: If a data breach occurs that is likely to harm your rights, we will notify you without undue delay and, where legally required, notify the relevant supervisory authority within 72 hours.
For security concerns, contact our support team.
Third-Party Tools and Services
Cleopatra's Lucky Spin integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer - loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? contact support at our support team.
Advertising Partners
Cleopatra's Lucky Spin is free to play and supported by in-app advertising. The following ad networks deliver advertisements within this pharaoh-themed app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in this pharaoh-themed app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust the user device's advertising settings.
International Data Transfers
Your data may be processed in more than one country. Here's how WESEM ensures consistent protection wherever your data is processed.
WESEM's data processing may occur in the United States, the European Economic Area, or other regions depending on the location of our infrastructure and service providers.
Transfer Protections: Where we transfer data from the EU or UK, the developer relies on Standard Contractual Clauses or other approved mechanisms under GDPR Article 46 to ensure adequate protection.
No matter where we process your data, we apply the same protections described in this Privacy Policy. Location doesn't change our commitment to your privacy.
For more information about international transfer safeguards, including copies of applicable SCCs, contact our support team.
Questions about cross-border data transfers: our support team.
Privacy Policy Version History
Privacy is an evolving area. We update this Privacy Policy periodically to reflect changes to our practices or applicable law.
Our Notification Commitment:
- Material changes → in-app notification + updated effective date
- Minor changes (typos, clarifications) → updated date only
- Major rights changes → at least 14 days advance notice
Check the date at the top of this page to see when we last made changes. We keep a record of prior versions available on request.
Your Options: If you disagree with an updated policy, a user may stop using Cleopatra's Lucky Spin before the changes take effect. Continuing to use this pharaoh-themed app after the effective date means you accept the updated terms.
Contact our support team with questions about policy changes.
Contacting WESEM
WESEM is committed to being accessible for privacy questions. contact support using the details below.
WESEM
Privacy Email: our support team
Support Email: our support team
Response Time: We acknowledge all privacy inquiries within 5 business days and provide a full response within 30 calendar days. Complex requests may take up to 60 days — we'll let you know.
Helpful Request Details:
- Type of request (access / deletion / correction / objection)
- Your approximate account creation date
- Country of residence (to apply the right laws)
Data Protection Officer: Where legally required, WESEM has designated a Data Protection Officer (DPO). DPO requests may be sent to our support team marked 'Attention: DPO'.
Thank you for trusting Cleopatra's Lucky Spin with your data. We're here at our support team.